{"id":16446,"date":"2026-06-12T18:08:15","date_gmt":"2026-06-12T16:08:15","guid":{"rendered":"https:\/\/www.esperienzeanordest.it\/droit-de-retractation-en-ligne\/"},"modified":"2026-06-12T18:29:55","modified_gmt":"2026-06-12T16:29:55","slug":"droit-de-retractation-en-ligne","status":"publish","type":"page","link":"https:\/\/www.esperienzeanordest.it\/fr\/droit-de-retractation-en-ligne\/","title":{"rendered":"Droit de r\u00e9tractation en ligne"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16446\" class=\"elementor elementor-16446 elementor-16408\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-88e32dd elementor-section-height-min-height elementor-section-items-bottom elementor-section-boxed elementor-section-height-default\" data-id=\"88e32dd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ddfe53f\" data-id=\"ddfe53f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-278e622 elementor-widget elementor-widget-heading\" data-id=\"278e622\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Droit de r\u00e9tractation en ligne<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-199df7a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"199df7a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-58534bc\" data-id=\"58534bc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68f92da elementor-widget elementor-widget-text-editor\" data-id=\"68f92da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous pouvez utiliser ce formulaire pour exercer votre droit de r\u00e9tractation concernant une commande pass\u00e9e en ligne sur Esperienze a Nord Est.<\/p><p>Pour envoyer votre demande, nous vous prions de bien vouloir indiquer les informations n\u00e9cessaires \u00e0 l&#8217;identification de la commande et du ou des produits pour lesquels vous souhaitez exercer votre droit de r\u00e9tractation.<\/p><p>Une fois le formulaire envoy\u00e9, vous recevrez automatiquement une copie de votre demande \u00e0 l&#8217;adresse e-mail indiqu\u00e9e. Cette demande sera \u00e9galement enregistr\u00e9e dans nos syst\u00e8mes afin que nous puissions traiter votre dossier correctement. <\/p><p>Nous vous rappelons que le droit de r\u00e9tractation ne peut \u00eatre exerc\u00e9 que pour certains produits\/services et dans les d\u00e9lais pr\u00e9vus par la l\u00e9gislation en vigueur et les conditions de vente applicables \u00e0 la commande (<a href=\"https:\/\/www.esperienzeanordest.it\/fr\/conditions-generales-dutilisation\/\"><span style=\"text-decoration: underline;\">lire les conditions de vente<\/span><\/a>).<\/p><p>Remplissez le formulaire ci-dessous et cliquez sur <strong>\u00ab Confirmer la r\u00e9tractation \u00bb<\/strong> pour envoyer votre d\u00e9claration.<\/p><p>L&#8217;envoi du formulaire vaut notification de votre intention d&#8217;exercer votre droit de r\u00e9tractation pour la commande indiqu\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab859b0 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"ab859b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Suivant&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dent&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Droit de r\u00e9tractation en ligne\" aria-label=\"Droit de r\u00e9tractation en ligne\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"16446\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"ab859b0\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Droit de r\u00e9tractation en ligne - Esperienze a Nord-Est\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"16446\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_b31c1dd elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b31c1dd\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_b31c1dd]\" id=\"form-field-field_b31c1dd\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_9ba2396 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9ba2396\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tT\u00e9l\u00e9phone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_9ba2396]\" id=\"form-field-field_9ba2396\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_2ff8d3c elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_2ff8d3c\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNum\u00e9ro de commande\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_2ff8d3c]\" id=\"form-field-field_2ff8d3c\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"par ex. #000000\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tArticles pour lesquels un droit de r\u00e9tractation est demand\u00e9\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"par ex. Produit 1, Produit 2\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_9eef6d6 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9eef6d6\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMotif de la r\u00e9tractation (facultatif)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_9eef6d6]\" id=\"form-field-field_9eef6d6\" rows=\"4\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_bb1d083 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_bb1d083\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPar la pr\u00e9sente, je vous informe de ma r\u00e9siliation du contrat relatif \u00e0 la commande mentionn\u00e9e.\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_bb1d083]\" id=\"form-field-field_bb1d083\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_bb1d083\">Je confirme que je souhaite exercer mon droit de r\u00e9tractation pour la commande indiqu\u00e9e.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_4ad67c3 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_4ad67c3\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPolitique de confidentialit\u00e9\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_4ad67c3]\" id=\"form-field-field_4ad67c3\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_4ad67c3\">J'ai pris connaissance et j'accepte les conditions de <a href=\"https:\/\/www.esperienzeanordest.it\/fr\/politique-en-matiere-de-protection-de-la-vie-privee-et-de-cookies\/\" target=\"_blank\">la politique de confidentialit\u00e9<\/a> de ce site<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Confirmation de la r\u00e9tractation<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Droit de r\u00e9tractation en ligne Vous pouvez utiliser ce formulaire pour exercer votre droit de r\u00e9tractation concernant une commande pass\u00e9e en ligne sur Esperienze a Nord Est. 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